Privacy Policy | Dee's Motor Repairs

1. Introduction

Dee's Motor Repairs ("the Company") is committed to protecting your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the Promotion of Access to Information Act 2 of 2000 (PAIA).

2. Information We Collect

We collect the following personal information when you use our services or website:

Full name, email address, phone number
Vehicle registration, make, model, year
Service and repair history
Payment information (processed securely by Yoco — we do not store card details)
Website usage data via cookies

3. How We Use Your Information

Your personal information is used to:

Provide and manage automotive services
Process bookings, orders, and payments
Communicate about your vehicle and services
Send promotional communications (with your consent)
Comply with legal obligations

4. Information Sharing

We do not sell or share your personal information with third parties except as required to provide our services (e.g., payment processing via Yoco) or as required by law.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction.

6. Your Rights

Under POPIA, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to processing of your information
Withdraw consent for marketing communications

7. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Vehicle service records are retained for a minimum of 5 years.

9. Contact

For privacy-related queries or to exercise your rights, contact our Information Officer at: deesmrepairs@gmail.com